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Shipping and Returns

Processing Time

Orders typically ship within 1–3 business days after purchase. During restocks or sales, please allow a few extra days for fulfillment.

International Shipping

  • Chemicals can only be shipped domestically within the United States
  • Merchandise (like t-shirts) ship worldwide

Tracking Your Order

You’ll receive a tracking number by email as soon as your order ships.

Damaged Packages

If your order arrives damaged, please take clear photos of the box and contents and contact us within 72 hours of delivery. We’ll do our best to make it right.

Final Sale Items

Due to the nature of our products, we do not accept returns on:

  • Chemicals
  • Starter Kits
  • Protocol Library

Eligible Returns

  • Unworn, unwashed merchandise (like t-shirts) can be returned or exchanged within 14 days of delivery.
  • Items must be in original condition.
  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

To start a return, email laur@plantsinjars.shop with your order number and reason for return.